Terms and Conditions | DevSpine Ltd

Terms and Conditions | DevSpine Ltd

Effective Date: May 19, 2026

Last Updated: May 19, 2026

Welcome to DevSpine (accessible via https://devspine.com). These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of our website, as well as the provision of all custom web development, software engineering, IT consultancy, and specialized digital design services provided by DevSpine Ltd.

By visiting our website, requesting a quote, or engaging DevSpine Ltd for any professional services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not access our website or utilize our services.

Corporate Identity & Definitions

Parties

  • The “Agency” / “We” / “Us” / “Our”: DEVSPINE LTD, a company registered in England and Wales under Company Registration Number 17038764, with its registered office address at 2 Franchise Street, Derby, England, DE22 3QX.
  • The “Client” / “You” / “Your”: Any individual, business, entity, or organization requesting, purchasing, or contracting services from DevSpine Ltd.

Definitions

  • “Services”: The professional bespoke web development, mobile application programming, specialized UI/UX design, software engineering, digital optimization, and IT consultancy services rendered by the Agency.
  • “Deliverables”: The specific software code, website designs, digital assets, graphics, or strategic documentation compiled and delivered to the Client as outlined in a Project Proposal or Statement of Work (SOW).
  • “Project Proposal / Statement of Work (SOW)”: The detailed project outline, pricing plan, milestones, and technical specifications agreed upon by both parties prior to starting any custom software project.

Project Scope & Modifications (Avoiding Scope Creep)

Project Estimates & SOW

All project inquiries begin with a comprehensive discovery phase. DevSpine Ltd will provide an official Statement of Work (SOW) or Project Proposal outlining the project’s technical requirements, milestone deliverables, target deadlines, and cost estimates. No development work will commence until both parties sign this SOW.

Out-of-Scope Modifications

Any additional features, pages, integrations, design revisions, or structural changes requested after the SOW is finalized and signed will be treated as a “Change Order.”

  • Change Orders are subject to separate billing at our standard hourly IT consultancy and custom development rate of £75/hour (or as specified in your agreement).
  • The Agency reserves the right to adjust delivery timelines to accommodate Out-of-Scope changes.

Client Obligations & Asset Provision

To maintain standard timelines and ensure optimal project momentum, the Client agrees to:

  • Provide Necessary Assets: Supply all branding assets, logos, copy, high-resolution imagery, APIs, hosting credentials, and database access required for the project within seven (7) business days of signing the SOW (unless otherwise agreed).
  • Provide Timely Feedback: Review milestone deliverables and submit consolidation feedback within five (5) business days.
  • Impact of Delays: If the project is stalled or delayed due to a lack of Client assets, feedback, or access, DevSpine Ltd reserves the right to adjust delivery deadlines and invoice the Client for any completed milestone phases to date.

Payment Terms, Milestones & Fees

Payment Structures & Deposits

Unless specified otherwise in a custom Service Level Agreement (SLA):

  • Initial Booking Deposit: A non-refundable deposit of 50% of the estimated project total is required before UI/UX design or code development begins.
  • Milestone Billing: The remaining balance is split across predetermined development milestones (e.g., UI/UX design sign-off, Beta/staging build completion, and final deployment).
  • Project Launch: The final project launch, domain redirection, or transfer of codebase files will only occur once the outstanding balance is paid in full.

Payment Methods & Currency

All payments must be made via bank transfer (BACS/CHAPS), direct debit, or a credit card processor integrated securely on our platform. Invoices are issued in British Pounds Sterling (GBP), unless agreed otherwise in writing.

Late Payments & Project Suspension

Invoices not paid within fourteen (14) days of the issue date are considered overdue.

  • DevSpine Ltd reserves the right to charge interest on late payments at a rate of 4% per annum above the Bank of England base rate.
  • We reserve the right to suspend all active development, hosting services, or support agreements if payments remain delinquent for more than fourteen (14) calendar days.

Intellectual Property (IP) Rights

Client Ownership & Transfer

Upon receipt of full and final payment for the completed project deliverables, DevSpine Ltd transfers all intellectual property rights, custom-written source code, visual designs, and database structures developed specifically for the Client to the Client.

Retained Assets & Open Source

  • Agency Core Intellectual Property: DevSpine Ltd retains ownership over all pre-existing code libraries, developer frameworks, custom plugins, templates, and methodologies used to execute the project. You are granted a non-exclusive, perpetual, royalty-free license to use these assets within your deliverable.
  • Third-Party & Open-Source Code: Modern web development relies heavily on open-source libraries (e.g., React, Node.js, WordPress plugins, APIs). These technologies remain governed by their respective licenses (e.g., MIT, GNU) and are not owned by the Client or the Agency.

Promotional and Portfolio Rights

Unless explicitly restricted by a signed Non-Disclosure Agreement (NDA), DevSpine Ltd reserves the right to display design wireframes, screenshots of the finished product, and a summary of completed services on devspine.com, social platforms, and marketing pitch decks as portfolio pieces. A discreet “Web Design by DevSpine” link may also be added to the footer of the Client’s website, which the Client can request to remove at any time.

Hosting, Third-Party Platforms, & Post-Launch Support

Third-Party Systems

DevSpine Ltd builds robust digital products using third-party services (such as AWS, Google Cloud, Vercel, Shopify, external APIs, and payment gateways). The Client agrees that the Agency cannot be held responsible for system crashes, performance drops, security breaches, or pricing changes initiated by these third-party platforms.

30-Day Post-Launch Warranty

We provide a complimentary 30-day bug-fix warranty post-launch. This warranty covers the remediation of any technical errors, broken links, or visual layout discrepancies that deviate from the signed SOW.

  • Exceptions: The warranty is immediately voided if the Client, or any third-party hired by the Client, makes structural changes to the database or source code after we hand over control.

Maintenance & SLA Plans

Following the 30-day warranty, any ongoing security updates, system patches, speed optimizations, or content changes will require the Client to purchase a monthly Web Maintenance or SLA Plan.

Warranties and Limitation of Liability

To the maximum extent permitted by the laws of England and Wales:

  • Services Provided “As Is”: Our software engineering, website optimization, and IT consultancy services are provided on an “as-is” and “as-available” basis.
  • No Revenue Guarantees: While we construct search-optimized websites and digital advertising frameworks, DevSpine Ltd does not guarantee specific keyword rankings, sales increases, traffic volumes, or conversion rates.
  • Limitation of Financial Damages: In no event shall DevSpine Ltd, its directors, or employees, be held liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of revenue, business interruption, or data corruption). Our total cumulative liability under this Agreement shall not exceed the actual amount paid by the Client to us for the specific project deliverable in question.

Termination and Suspension of Projects

Termination for Convenience

Either party may terminate a project agreement by giving fourteen (14) days’ written notice. In the event of early termination by the Client:

  • The Client agrees to pay for all hours worked and milestones achieved up to the termination date.
  • The initial booking deposit remains non-refundable.

Termination for Cause

Either party may terminate this agreement immediately if the other party commits a material breach of terms (such as non-payment, extreme delays, or unlawful practices) and fails to remedy the breach within ten (10) business days of receiving written notification.

Governing Law and Jurisdiction

These Terms and Conditions, and any dispute arising from or relating to them, shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably consent to the exclusive jurisdiction of the courts of England and Wales to resolve any legal disputes.

Severability and Entire Agreement

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining terms of this Agreement will continue in full force and effect. This Agreement, along with any active Statement of Work (SOW), constitutes the entire understanding between DevSpine Ltd and the Client.

Amendments and Updates

DevSpine Ltd reserves the right to modify these Terms and Conditions at any time to reflect changing industrial practices, technological updates, or regulatory reforms. Any amendments will be published on this page with an updated “Last Updated” timestamp. Continued engagement with our services after updates constitutes acceptance of the new terms.

Contact Information

For any inquiries, clarifications, or disputes regarding these Terms and Conditions, please contact us at:

  • DevSpine Ltd
  • Registered Address: 2 Franchise Street, Derby, England, DE22 3QX
  • Email: legal@devspine.com
  • Contact URL: https://devspine.com/contact