Privacy Policy | DevSpine Ltd

Privacy Policy | DevSpine Ltd

Effective Date: May 19, 2026

Last Updated: May 19, 2026

Welcome to DevSpine (accessible via https://devspine.com). DevSpine Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, inquire about our services, or engage with us for web development, software engineering, specialized design, or IT consultancy projects.

By using our website or acquiring our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our site.

Key Search Terms & Corporate Information

To ensure absolute transparency and compliance under UK and international laws, the data controller responsible for your information is:

  • Company Name: DEVSPINE LTD
  • Registered Office Address: 2 Franchise Street, Derby, England, DE22 3QX
  • Contact Email: privacy@devspine.com
  • Core Agency Services: Business and domestic software development, information technology consultancy, digital advertising, and specialized UI/UX design.

Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal data”). We gather this information through two primary methods: directly from your input and automatically through your interaction with our website.

Information You Provide Voluntarily

  • Contact Details: First and last name, email address, physical address, and telephone number when you fill out contact, estimate, or discovery call forms.
  • Business Information: Company name, website URL, industry, project requirements, budget estimates, and business goals.
  • Communication Logs: Any messages, feedback, or support queries you send to us directly via email or our contact forms.

Information Collected Automatically

When you navigate our website, our servers automatically collect standard web log data, including:

  • Device and Browser Information: IP address, browser type and version, operating system, language preferences, and hardware specifications.
  • Usage Data: Pages viewed, time and date of visit, time spent on pages, referral sources, and navigation paths across our site.
  • Cookies and Tracking Technologies: Small data files stored on your browser to optimize web performance, analyze traffic, and support our search engine marketing (SEM) campaigns.

How We Use Your Personal Data

DevSpine Ltd uses the collected data to provide, maintain, and optimize our professional web development and consultancy services. Specifically, your data is used to:

  • Deliver Services: Fulfill contractual obligations, build customized software, integrate APIs, and execute digital design projects.
  • Customer Support & Communications: Respond to your inquiries, schedule discovery sessions, and send project updates.
  • SEO & Website Optimization: Analyze user behavior to improve site speed, navigation, layout, and overall user experience (UX).
  • Marketing and Promotions: Send newsletters, promotional materials, or updates regarding new agency services (subject to your consent where legally required).
  • Security and Compliance: Monitor for potential fraudulent activities, protect our intellectual property, and comply with UK/EU legal obligations.

Legal Basis for Processing (GDPR & UK Data Protection Act)

If you are a resident of the United Kingdom or the European Economic Area (EEA), we process your personal data under the following legal frameworks:

  • Performance of a Contract: Processing is necessary to perform agreements and provide services you requested.
  • Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., subscribing to a newsletter).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights (e.g., website security and optimizing our marketing).
  • Legal Obligation: We must process your data to comply with statutory laws, accounting requirements, or regulatory rules.

Sharing and Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We only share your data under the following circumstances:

  • Trusted Service Providers: With third-party vendors who perform services on our behalf (e.g., secure hosting providers, analytics tools like Google Analytics, CRM systems, and email dispatch services). All such processors are contractually bound to safeguard your data.
  • Business Transfers: If DevSpine Ltd undergoes a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
  • Legal Mandates: When required by law, court order, or government authority, or to protect the rights, property, and safety of DevSpine Ltd, our clients, or the general public.

Cookies and Third-Party Tracking Policy

We use cookies, web beacons, and tracking pixels to enhance your experience.

  • Essential Cookies: Necessary for the site to function securely and smoothly.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors, helping us understand how users move around our site so we can continuously optimize devspine.com.
  • Targeting/Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features on our website.

Data Security and Retention

The security of your data is paramount to us. DevSpine Ltd utilizes robust administrative, technical, and physical security measures (including SSL encryption and firewalls) to prevent unauthorized access, loss, alteration, or disclosure.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the satisfying of any legal, accounting, or reporting requirements.

Your Privacy Rights

Depending on your geographical location, you are entitled to several statutory rights regarding your personal data:

UK and EEA Residents (GDPR Rights)

  • Right of Access: You can request copies of your personal data held by us.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict or Object: You have the right to object to or request the restriction of our data processing methods.
  • Right to Data Portability: You can request that we transfer your data to another organization or directly to you in a structured, machine-readable format.

California Residents (CCPA Rights)

If you reside in California, you have the right to request access to the specific pieces of data we have collected about you over the past 12 months, request the deletion of your personal information, and opt out of any potential “sale” of personal data (which we do not do).

To exercise any of these rights, please contact us at privacy@devspine.com. We will respond to your request within the legally mandated timeframe (typically 30 days).

Third-Party Links

Our website may contain links to external sites (such as partner portfolios, third-party software integrations, or social networks) that are not operated by us. We have no control over the content, privacy policies, or practices of those third-party sites and cannot accept responsibility or liability for their respective policies.

Updates to This Privacy Policy

DevSpine Ltd reserves the right to update or modify this Privacy Policy at any time to reflect changing legal, technical, or business developments. When we make updates, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our Data Protection Team:

  • DevSpine Ltd
  • Registered Address: 2 Franchise Street, Derby, England, DE22 3QX
  • Email: privacy@devspine.com
  • Website Contact Form: https://devspine.com/contact